Return Policy

Return Policy

Our return policy is valid for 30 days. Unfortunately, if more than 30 days have passed since your purchase, we cannot offer a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

Some situations will only qualify for a partial refund (if applicable):

• Books with obvious signs of use.

• CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.

• Any item returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

In short: if you are not satisfied with your purchase, please contact us by email at: cubbie-shop.com.

Return Shipping Costs
Return shipping costs are the customer’s responsibility. Shipping charges are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you can vary.
If you are shipping an item over €75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.